Claims Management

The smooth management of incidents is vital - so we ensure we construct a solution right from the outset, based on your needs

We review your policy wordings to ensure they respond when needed and only propose Insurers who we believe will react quickly, efficiently and favourably towards settling your loss.

We also understand every claim is different, and there are times when an alternative approach is needed. This can include any or all of the following methods of claims management;

  • Dedicated claims team as an integral part of servicing team.
  • Resources to facilitate the management of incidents in overseas territories.
  • Management and guidance on setting retention / excess levels.
  • Audit, Report and Review capabilities.
  • Direct deal claims options with Insurers.
  • External claims management / recovery options.
  • We act for clients in claim mediations, achieving both cost effective and timely resolutions.
  • We are able to offer run off solutions for client’s historical claims for cover not placed via our agency, subject to agreement of servicing procedures and fees structures.